Credit notes

Create credit notes, rectify chargebacks with professionalism

Create a credit note

A credit note can be generated as a means of compensation for a customer in the event of a defective product or an undelivered service. This credit note may encompass either a complete refund of the invoice amount or a partial refund, based on the specific circumstances. Our primary objective is to ensure satisfaction and address any concerns in a timely and professional manner.

Chargebacks

The implementation of credit notes in the iMATRIX system empowers stock management, ensuring accurate tracking of ingredient-based stock levels during returns. Users of iMATRIX Accounting and Sales Statistics can leverage these features for focused analysis and evaluation of credit notes, enhancing decision-making capabilities.